Edgecore focuses on several areas at improving the customer experiences and quality of our products and services:
Agility and Responsiveness
Address issues quickly and implement improvement actions and monitoring the outcome.
High Quality and Reliability
Monitor continuously the production yields and return rates of our products, and implement improvement actions on issue areas.
Identify the change requirements and expectations of our customers.
Communicate clearly and effectively with our customers, and suppliers, and internal teams, and respond to customer issues promptly.
Foster a working environment where employees are encouraged to perform continuous improvement and identify issues and create improvement action plans.
Provide professional services to assist our customers by completing tasks in a prompt manner.
Edgecore continues to improve service processes, satisfy clients’ needs, and provide the most complete services. To protect cutomers’ rights and interests, we also have excellent operational teams and support that are committed to ensuring you receive products of the highest quality and reliability. Edgecore provides multiple support services to communicate clearly and effectively with our customers and partners, respond to requirements, solve issues promptly, and provide advanced training resources.
Edgecore Networks is a wholly-owned subsidiary of Accton Technology Corporation.
Edgecore's boundaries of Quality Electronics Manufacturing is included in Accton. Our manufacturing facilities are recognized as meeting rigorous quality standards, including those for safety, durability, and reliability. We are continuously developing and improving to growth with our business parters and delivering partnerships in diverse network ecosystems.