Edgecore PSIRT & CSIRT

Мы стремимся к созданию безопасных, надежных и заслуживающих доверия сетей.

Сообщить об уязвимости системы безопасности

Компания Edgecore Networks стремится предоставлять безопасные и надежные сетевые коммутаторы и решения на основе открытых сетей.. Мы понимаем, что любое оборудование или программное обеспечение может содержать необнаруженные уязвимости безопасности, поэтому мы разработали формальный процесс раскрытия информации об уязвимостях, который позволяет клиентам, партнерам и исследователям безопасности безопасно и удобно сообщать нам о проблемах..

Группы реагирования на инциденты безопасности Edgecore (PSIRT/CSIRT) отвечают за получение, расследование, координацию и обработку всех сообщений о безопасности, связанных с продуктами, решениями и корпоративными цифровыми сервисами Edgecore. Мы поддерживаем тесные отношения с клиентами, партнерами и мировым сообществом исследователей в области безопасности для постоянного повышения уровня безопасности наших продуктов и услуг.

Если вы считаете, что обнаружили уязвимость в системе безопасности, пожалуйста, выберите соответствующий канал сообщения об ошибке ниже в зависимости от типа обнаруженной проблемы:

Сообщения об уязвимостях продукта

В случае обнаружения уязвимостей или проблем с безопасностью в аппаратном, встроенном или программном обеспечении Edgecore (коммутаторы, маршрутизаторы e.g.)

Электронная почта: [email protected]

Сообщение об уязвимостях безопасности

В случае обнаружения уязвимостей или инцидентов, связанных с веб-сайтами, онлайн-сервисами Edgecore или вопросами защиты данных.

Электронная почта: [email protected]

Сообщения об уязвимостях продукта

The Edgecore Product Security Incident Response Team (PSIRT) coordinates the investigation and remediation of security vulnerabilities affecting Edgecore products and solutions.

Our PSIRT works with internal engineering and product teams, customers, security researchers, technology partners, and other stakeholders to evaluate reported vulnerabilities and coordinate appropriate remediation.

Your Security Report Matters

Use the email template below to provide the key information needed for our security team to assess and investigate your report. Simply click “Copy” to copy the template, paste it into your email client, complete the relevant fields, and send your report to [email protected].

Thank you for helping Edgecore build more secure and trusted networking solutions.

Vulnerability Response Process

Edgecore follows a coordinated process to evaluate and address reported security vulnerabilities.

Сообщение об уязвимостях безопасности

The Edgecore Cybersecurity Incident Response Team (CSIRT) coordinates the response to cybersecurity incidents involving Edgecore’s corporate infrastructure, websites, online services, and information systems.

The CSIRT works with relevant internal teams and external stakeholders to investigate security incidents, contain potential threats, mitigate impact, and support recovery.

Help Us Protect the Edgecore Ecosystem

Use the email template below to provide the key information needed for our security team to assess and investigate the incident. Simply click “Copy” to copy the template, paste it into your email client, complete the relevant fields, and send your report to [email protected].
Thank you for helping Edgecore respond to security incidents and maintain a secure and trusted digital ecosystem.

CSIRT Security Incident Report Email Template
Dear Edgecore CSIRT Team,

I would like to report a potential cybersecurity incident involving an Edgecore service, website, system, or infrastructure.

Incident Information
- Incident Type: [Phishing / Malware / Data Exposure / Account Compromise / Website Security / Other]
- Affected Service / Domain: [Service / Domain]
- Date / Time Observed: [Date and Time, including Time Zone]
- Source / Origin: [IP Address / URL / Email Address, if applicable]

Incident Description
Please provide a detailed description of the observed security incident, including how and when it was identified.

Evidence
- Relevant URL(s): [URL]
- IP Address(es): [IP Address]
- Email Address(es): [Email Address]
- File / Hash: [File Name / SHA-256, if applicable]
- Log Information: [Relevant information]
- Supporting Evidence: [Attached / Available upon request]

Potential Impact
Please describe any potential impact to Edgecore systems, services, customers, partners, employees, or other parties.

Reporter Information
- Name: [Name]
- Organization: [Organization, if applicable]
- Email: [Email Address]
- Preferred Contact Method: [Email / Other]

Please confirm receipt of this report and provide a reference number, if available.

I am available to provide additional information or evidence that may assist your investigation.

Thank you for your prompt attention to this matter.

Best regards,
[Name]
[Organization]
[Contact Information]

Frequently Asked Questions

Please report the issue to Edgecore PSIRT at [email protected]. Include the affected product, firmware or software version, vulnerability description, reproduction steps, and available supporting evidence.

Product, firmware, software, API, and product-management vulnerabilities should generally be reported to PSIRT.

Incidents involving Edgecore websites, corporate infrastructure, online services, phishing, malware, or suspected compromise should generally be reported to CSIRT.

You may submit a report without providing organizational information. However, providing a reliable contact method allows Edgecore to request additional information and coordinate remediation or disclosure with you.

Where applicable, Edgecore may coordinate CVE assignment for confirmed vulnerabilities according to the relevant vulnerability disclosure process.

Please provide enough technical information to reproduce and assess the issue, including the affected product or service, version, vulnerability description, reproduction steps, potential impact, and supporting evidence.

Yes. A Proof of Concept can be helpful when validating and reproducing a vulnerability. Please ensure that attachments do not contain unnecessary passwords, credentials, private keys, or other sensitive information.

We recommend allowing Edgecore reasonable time to investigate and remediate a reported vulnerability before public disclosure. Where appropriate, Edgecore will coordinate disclosure timing and relevant technical information with the reporter.

Связанный ресурс

Каталог продукции 2026 года