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Technical Support

Edgecore Help Center

Edgecore Help Center has a customer-oriented support portal that includes My Ticket, Submit a Support Ticket,
Knowledge Base, Software Partner Portal, and Download. To access a supported portal, first please sign in and
register as a member of the Support Portal for urgent assistance.

Submit a Support Ticket Training & Ticket

Edgecore Networks provides both pre- and Our technical support team organize issues and
post-sales technical support. technical information in an open public forum.
Please submit tickets based on your Customers and partners can search related

requirements. The different forms/tickets help FAQs, articles, topologies, drivers, firmware etc.,
to identify your requirements and quicken to help themselves solve networking issues
the processing time. Our engineer support directly from the Knowledge Base, Software

team will get in touch with you soon. Partner Portal, and Download section of the
Edgecore Help Center.
● General Support Request Form
● SONiC Technical Request Form

● SONiC Download Request Form
● Wi-Fi Technical Request Form

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