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SUPPORTING YOUR NETWORK

Edgecore Networks’ manufacturing and design centers are ISO 9001 certified. We have excellent
operational teams that are committed to ensuring you are receiving products of the highest
quality and reliability.

Edgecore Networks backs its high quality manufacturing with a warranty and support policy.

Commercial Support Technical Support
• Dedicated account manager for the development of • Edgecore Networks provides both pre- and post-sales
projects. technical support.
• Possibility of special prices for projects. • For pre-sales assistance, please visit www.edge-core.com,
• Information about the product lifecycle. or contact your local Edgecore Networks sales office.
• For post-sales (technical support), please visit www.edge-core.com
Marketing Support and select “Support” where you will find FAQs, drivers, firmware and
• Regular communications on exclusive promotions and other useful support information.
product information. • Pre-sales support for the design of projects.
• Communication of case studies and success stories • Needs assessment of projects and surveys on site by case.

On-line Support – Edgecore Partner Portal

Edgecore Networks provides a formal Partner Portal - offering a marketing resource for partners and potential partners, as well as
interacting with customers to collect feedback that maximizes the value of our relationship.

The Partner Portal has six different sections and is designed to be a multi-function portal for partners to quickly access needed
information and services. The six sections are: Announcement, Product Registration, Resource, Co-op Application / Project Registration,
Message, and My Account Management. Visit http://www.edge-core.com/member-login.php for more information.

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