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Technical Support Escalation Form

For specific technical support issues for any Edge-Core products, please fill in the Edge-Core Technical Support Escalation form below.
We will quickly respond to your requests!

*You need to fill out all the fields except the [Size] column and Appendix box

Customer Information

Company*：

First Name*：

Last Name*：

Job Title*：

gender*： Male Female

Country*：

TEL/Skype*：

Email*：

Product Information

Product Model*：

Serial Number*：

Test Results Device Firmware Files

File Type Version

Loader Version

Operation Code Version

Hardware Version

Others

Problem Description :

Simulation procedures :

How do you reproduce the problem :

Code

Code* :

If you can not identify, please replace the verification code in figure.

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