Technical Support Escalation Form
If you request for specific technical suppot issues of any Edge-Core products,please download and fill in the Edge-Core Technical Support Escalation form below and send back to brandsupport@accton.com.tw We will quickly respond to your requests.

Download this form
 
*You need to fill out all the fields except the [Size] column and Appendix box
Customer Information
 
* Company Name :
* Email :
* TEL/Skype :
Product Information
 
* Product Model :
Test Results
Device Firmware Files
File TypeVersionSize
Loader
Diag Code
Runtime Code
H/W Version
Others
Problem Description :
Simulation procedures :
Network Diagram(graphic type) & Configuration File:


Appendix & Remark :
 
Submit 
 
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